Trouble with your Tipico email address?

Can’t log in because you forgot your email or lost access to it?

🔄 Common Scenarios & What to Do

1. You don’t remember which email you used?

First, try signing in using the email addresses you commonly use.

If that doesn’t work, select “Forgot Password?” on the login page and identify your account using one of the following:

  • Mobile phone number (if one is registered on your account)
  • Username

2. You no longer have access to your registered email?

If you can still log in to your account, you can update your email address in your account settings.

If you’re unable to log in, contact our Customer Service team via Messenger. We’ll guide you through the next steps and help verify your account.

3. You want to change your email address?

Contact our Customer Service team via Messenger.

📎 What we need from you

To help you quickly, please include:

  • A photo of the front of your valid ID (e.g. passport, residence permit, national ID)

🔐 Your data is safe with us and used only for verification purposes.

❗ Why this matters

Updating your email ensures secure and smooth access

Only you should have access to your account

Each email address can be registered only once

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