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What should I do if someone used my identity?

If you suspect that someone has used your personal information to open a Tipico account or carry out transactions, it’s important to act quickly.

🚨 Immediate steps to take:

  1. Contact Tipico Customer Support immediately
    ➝ Let us know you suspect identity misuse
  2. File a report with the police
    ➝ Provide any evidence you have (e.g. emails, screenshots)
    ➝ Request written confirmation of your report
  3. Notify credit agencies (e.g. SCHUFA)
    ➝ This helps prevent false entries under your name
  4. Secure your personal data
    ➝ Change passwords for all important online accounts
    ➝ Enable two-factor authentication wherever possible

🔒 What does Tipico do in such cases?

  • We thoroughly investigate the reported incident
  • Suspicious accounts may be temporarily blocked
  • You’ll be informed of all further steps

ℹ️ Good to know:

You can also request an extended identity protection from your local registration office

Acting quickly and documenting everything is key

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