How can I change my address?

You’ve moved or your address has changed? No problem – we’ll help you update your details quickly and securely.

👉 Important: To update your address, we need a valid proof of address from you.

Please contact our Support Team so we can enable the option for you to upload your document directly in your account.

✅ Accepted documents (issued within the last 6 months):

• Front and back of your ID card or residence permit
• Utility bill (e.g. electricity, water, gas)
• Bank statement
• Official registration certificate

❌ Not accepted:

• Mobile phone bills
• Payslips
• Insurance statements

Your name, address, and the issue date must be clearly visible on the document.