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What counts as proof of address ?
If your ID document doesn’t show your address or the address can’t be confirmed, we’ll need a valid proof of address.
✅ Accepted documents:
- Utility bill (electricity, gas, water, landline)
- Bank statement with name, address, and date
- Registration certificate
- Official letter (e.g. from the tax office or job center)
🚫 Not accepted:
- Screenshots
- Mobile phone bills
- Payslips
- Insurance documents
📌 Important:
Upload it in color and fully visible – no cropped edges or blurry images
The document must show your full name, address, and a clearly visible issue date
It must be no older than 6 months
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