What should I do if someone used my identity?

If you suspect that someone has used your personal information to open a Tipico account or carry out transactions, it’s important to act quickly.

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🚨 Immediate steps to take:

1. Contact Tipico Customer Support immediately
   ➝ Let us know you suspect identity misuse
   ➝ Email: customersupport@tipico.de
2. File a report with the police
   ➝ Provide any evidence you have (e.g. emails, screenshots)
   ➝ Request written confirmation of your report
3. Notify credit agencies (e.g. SCHUFA)
   ➝ This helps prevent false entries under your name
4. Secure your personal data
   ➝ Change passwords for all important online accounts
   ➝ Enable two-factor authentication wherever possible

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🔒 What does Tipico do in such cases?

• We thoroughly investigate the reported incident
• Suspicious accounts may be temporarily blocked
• You’ll be informed of all further steps

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ℹ️ Good to know:

You can also request an extended identity protection from your local registration office

Acting quickly and documenting everything is key